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This edition of Reference and Information Services continues to provide thorough and authoritative information about foundational services, including the reference interview, reader's advisory, and instruction, as well as information sources from dictionaries and encyclopedias to statistics and data sources. The chapter authors are experts in the field and provide readers with thorough and authoritative information--including brand new chapters to this edition on equity, challenges in reference services, and legal sources.
This companion website is provides discussion questions for instructors and chapter-by-chapter review questions for students to help develop and test their knowledge of the concepts covered in the book.