Chapter 7: Instructional Strategies for the Reference Interview
In this chapter, Susan Avery (with updates by Melissa A. Wong and Laura Saunders) discusses the common goal of instructional services in libraries, "understanding users' learning needs and abilities and creating effective instructional interventions to meet those needs" (p. 165). This chapter looks at instruction in the library and how it relates to reference providing guides, pathfinders, and tutorials as well as discussing challenges librarians may see in the future.
