Chapter 10: Introduction to Information Creation and Dissemination
In this chapter, Laura Saunders and Melissa A. Wong look at various resources used to locate answers and meet information needs. From encyclopedias to indexes, the authors focus on the purpose, function, and utility of each resource type. When libraries are faced with online resources, collection decisions, and reduced budgets, it is important to understand "how broad types of resources work, how to use those resources efficiently and effectively, and what kinds of questions or information needs are best served by those resource types" (p. 243).