Strategically green: implementing Corporate Social Responsibility in the hospitality and tourism industries

Purpose

Methodology

Findings

Research implications

Practical implications

Value

Keywords

1.1 Introduction to topic area

1.2 Rationale

1.3 Aim and objectives

1.4 Methodology

1.5 Chapter structure

2.1 Overview of chapter

2.2 Stakeholders and CSR

2.3 Legitimacy and CSR

2.4 Greenwashing

2.5 Conclusion

3.1 Introduction

3.2 Strategic management process

3.3 Model of strategic management process, and new model

3.4 Conclusion

4.1 Introduction

4.2 Implementation process for CSR

4.3 Analysis of implementation in international hotel chains

4.4 Discussion of findings

5.1 Conclusions: review of outcomes of chapters

5.2 Key findings

5.3 Limitations and directions for future research

5.4 Recommendations for the industry