How does operations management contribute to the success or failure of an organization?
Operations Management by David Barnes takes you on a journey through all the topics that you will find on your operations management course. Taking a global, strategic perspective, and combining contemporary and traditional theories, it contains everything you need to understand the reality of operations in the present day.
Operations Management includes:
A lively running case study on the global retailer H&M
Innovative ‘When things go wrong’ examples to underline the consequences of failure in operations management
International case studies from both the manufacturing and service sectors, including multinational organizations and ‘born global’ SMEs
‘Taking it further’ sections to develop your critical thinking and research skills
‘Crunching the numbers’ boxes, which make the quantitative aspects of OM clear and enjoyable
“My students will undoubtedly have a faster and better learning curve with this original new textbook
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