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Introduction: Gregor Karolus, Chief HR officer, Springer Nature, talks in the first part of his interview, about the importance of ethics and compliance to a business and how these can be encouraged.
Chapter 1: Alison Blayney, HR Business Partner, TIGI Haircare, Unilever, talks in Part 1 of her interview about her role as HR Business Partner.
Chapter 2: Sarah Myers, Director of Talent Management at Sky, discusses how talent management operates in the company, how the recession has impacted on this, and how their approach is firmly tied to the business strategy.
Chapter 3: Gregor Karolus, Chief HR officer, Springer Nature, expands in the second part of his interview on high-performance workplace systems and how these are implemented in large multinational companies.
Chapter 4: Karen Jochelson, Director of Policy for Employment and the Economy, The Equality and Human Rights Commission, talks about the work of the Equality and Human Rights Commission on the issue of diversity and what methods can be used to encourage participation of women at board level, provide a better experience for women during pregnancy and maternity cover, and reduce the gender pay gap.
Chapter 4: Keith Stopforth, Head of Talent and Development at Bupa Health and Wellbeing, talks about the organisational culture at Bupa and how this is implemented, how talent management works in the company, and how Bupa views diversity in the workplace.
Chapter 5: Alison Blayney, HR Business Partner, TIGI Haircare, Unilever, talks in Part 2 of her interview, about the process of recruitment and selection and how these are conducted in the company.
Chapter 7: Helen Tiffany, Managing Director of HR consultancy firm Bec Development, talks about the importance of human resource development and coaching.
Chapter 8: Ruth Altman, an experienced freelance HR practitioner, discusses the challenges faced by HR departments in universities and how higher tuition fees will impact on the reward system at universities.
Chapter 9: Ray Fletcher, Director of Personnel and Development at Unite the Union, considers trade unions in the contemporary workplace, their contribution to workplace learning and possibilities for union–green coalitions.
Chapter 10: Keith Hanlon-Smith, Employee Relations Director at facilities maintenance company Norland Managed Services, discusses employee relations, the employment relationship and HR as a strategic partner (the Ulrich model).
Chapter 11: Lana Kularajah, Senior HR Business Partner, Transform Aid International/ Baptist World Aid Australia, speaks about mentoring programmes in leadership and management initiatives, particularly to encourage female progression to senior management positions.
Chapter 12: Markus Hiemann, Sustainability Manager for NHS National Services Scotland (NSS), discusses the issues surrounding sustainability and green HRM.
Chapter 13: Lesley White, Human Resources Director UK and Ireland for Huawei Technologies, discusses the challenges of working in a UK-based HR department for a company headquartered in China, cultural differences in working and management styles, and the place of HR in Huawei’s business strategy.