Now in its 6th edition, John Hayes' bestselling textbook combines a scholarly discussion of change management with a host of practical tools and techniques. Offering unrivalled breadth, The Theory and Practice of Change Management utilises an underpinning framework based on a process model of change. New benefits of this updated edition include increased coverage of a variety of organisations and territories to highlight change in diverse sectors, updated research reports to present the latest theory in the field and new experiential exercises to consolidate and apply learning.