Welcome to Essential Operations Management, Second Edition

This innovative textbook provides a concise and real-world orientated look at the key parts of an operations manager's job. The book addresses both the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations.

The prestigious and well-respected author team takes a ‘tasks and challenges' approach, that marries theory to their extensive practical experience of running operations in high-profi le business settings while refl ecting their clear vision and personal philosophy of operations management.

Packed with engaging learning features that truly bring the subject to life, Essential Operations Management is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management.